This 150-page guide with CD provides a guide to managers of respite and crisis programs on evaluating and reporting program effectiveness.

Outcome measurement and evaluation are increasingly important to respite and crisis care programs today because of increased demands for program accountability. Contents include:

• Advantages of outcome evaluation
• What data do you need?
• Developing competencies
• Conducting outcome evaluation
• Standardized tests and rating scales
• Examples of forms and instruments

The CD provides electronic versions of the forms and other useful information.